Big thanks to defibshop for good sound advice for our business needs, an efficient and friendly service and some very competitive prices.
Queens Park Rangers
Thank you for providing us with one of your colleagues to carry out Defib training at our site. For most of us the course was a refresher, but for one it happened to be his first experience in any kind of first aid training which went very well, and I would like to take this opportunity to pass on our thanks from all those who attended, to yourself and our trainer, Rod, for the friendly effective training on the day. I shall look forward to speaking to you again in the not so distant future.
Puredrive Fine Foods
Over the past 4 years that I have been working with Imperative Training and defibshop, I have always found everyone to be genuinely friendly and professional. The support team in the office are flexible to meet the operations needs within our business and are very prompt with contracts, joining instructions and with clear requirements. I have only ever received positive feedback about the trainers, who all seem to engage our team in the subject area. The trainers all seem to bring First Aid alive, which shows great results in the pass rate. I would recommend Imperative Training as a reliable and fun company to work with.
Sally, Training Manager, Jumeirah Carlton Tower
During December 2009, my company decided to authorise the purchase of a defibrillator, which created a bit of a quandary for me. I searched through numerous websites until I came upon the website for defibshop.
What a joy, they offer independent impartial advice on any defibrillators.
I decided to give them a call to explain our office needs to cater for approx 130 staff. Within the hour I had received an in-depth product summary of the defibs I was interested in, plus a small list of possible additional consumables. What I loved about this company was the no hassle to buy attitude. They fulfilled every request, even to the point of giving me a list of current users of the defib I finally decided upon.
I have and would not have any hesitation in recommending the defibshop to anyone. They are professional, extremely helpful and very knowledgeable of their products and their promise of delivery was prompt.
Job well done in my book!
Karen M Burns, Kwik Fit (GB) Ltd
I would like you to forward this e-mail to your manager, as perhaps they do not realise how kindly and efficiently you are looking after your customers, it has been an absolute pleasure to deal with you.
Amanda Gill, Tutorcare Ltd
I write to congratulate you on your excellent customer service and professional impartial advice afford to your customers when purchasing goods from the defibshop.
Sally, Amazon Medical
I would like to convey my thanks to defibshop for the professional and courteous manner in which they handled our order. Possibly not their largest order but substantial never the less. From start to finish we were could not have wished for a better standard of service. If asked for a recommendation one would be forthcoming without hesitation. The SHFL will use defibshop for all further AED requirements.
Steve Williams, The Scottish Highland Football league
We always get great feedback from the First Aid courses Imperative Training deliver to our employees, the staff are really helpful and all the trainers are fantastic at making the courses enjoyable for people with a whole range of learning abilities.They even manage to achieve a 100% pass rate - brilliant.
Gwen, Senior Training Co-ordinator, Pleasure Beach Blackpool
After interviewing a number to different vendors to supply all our warehouses with defibrillator units including our first aid vendor at the time, I was immediately very pleased with the wide array of units offered to me by Imperative. I was also impressed by the depth of knowledge that the Imperative representative possessed about each article and his honest answers on the attributes and drawbacks of each one and its suitability for us. This was clearly not based simply on what would be the most lucrative for Imperative and as this attitude to customer service and ethics matches our own, I not only ended up not only purchasing all our units from Imperative, but I was so impressed that they are now also my first aid training provider of choice as well.
Jay Loveard, Senior Risk Manager, Costco Wholesale UK Limited
We wish to convey our most sincere thanks for the fast and efficient service we have received from defibshop.co.uk Our order was placed just before lunch time and the following day, a little over 24 hours, our order was with us! This is unheard of for the West Coast of Scotland where next day delivery does not happen.
Without question we will be recommending defib shop to all the Companies we train for their defib needs.
Paul & Laura Macadam-Slater, Emergency Action Training Ltd
Toyota Gibraltar Stockholdings Ltd have been trading with defibshop for over 12 months. In this short time we can state the service received from defibshop has been exemplary. All our orders are treated swiftly and processed correctly and despatched promptly to our freight forwarders stock permitting.
The staff are always keeping us posted on how our orders are being processed and always advise if they encounter a slight delay helping us to plan efficiently the dispatching of vehicles to Aid and Trade Organisations worldwide.
To this date, we can state that there is nothing we can report at the moment that the above company needs to improve on. As far as we are concerned, we will continue to purchase from the above company.
Tracey Bonavia, Toyota Gibraltar Stockholdings Ltd.
Whenever I deal with defibshop I find them extremely friendly and helpful.
Their knowledge in the field is very good and I never feel that they hard sell their products and services, they ask your requirements and budget and work around you.
Philip Nixon, EON
Defibshop provided a prompt and efficient service, exactly what we required. The machine we purchased was very reasonably priced.
Clive Masson, Executive Administrator, School Of Medicine, University of St Andrews
We have used Defib Shop for many years now both for training and supplies and they have always delivered a professional and friendly service. They offer value for money. I wouldn't hesitate to recommend this company.
Ann Spurr, Training Manager, Galliford Try
We have used defibshop on two separate occasions for our onsite defib training. We found their training of a very high standard and they had trainers that were flexible with the environment they were working in.
The training also covers maintenance of the kit, how to use it in an emergency and how to deal with the casualty during and after the incident.
We've been very happy with service they have provided from the on-site instructors to the booking team. And we will look to use them again in the future.
Bovis Lend Lease
I attended the MERT course last week and I enjoyed the course very much and although my background is with the Ambulance Service, I got a lot out of the course. Jo is an excellent tutor and could you please pass on my congratulations to her on an excellent course. I have met a few defibshop trainers now and all are very good!
We've ran a number of First Aid and AED training courses through Defibshop. Our staff really enjoyed the training and found the instructor very engaging, passionate and knowledgeable.
I highly recommend Defibshop to anyone wishing to learn these lifesaving skills.
Aishling Mannion, Linkedin
Our team took an AED course yesterday and I just wanted to pass on that the feedback from my colleagues was very positive and they felt they had learned a lot; even those that had previously done the course with another first aid provider.
I have done several courses with other companies over the years and help with a voluntary organisation so have undertaken extra training over the last year, but I felt my knowledge was greatly expanded by the trainers clear teaching methods and the excellent overheads that he used.
I will certainly be recommending defibshop to my colleagues.
Christina May, Mole Valley District Council
Decided to invest in our staff's wellbeing and get a defibrillator after losing a friend of the family to a heart attack.
I picked up the phone and had a chat with a very friendly and knowledgeable staff member at defibshop and was pointed in the right direction to choose the right machine.
I placed the order quickly and easily through their website and it arrived within a day or two and was well packaged.
Now our staff and business neighbours are a lot safer. Thanks defibshop for a great service.
21st Century Internet Ltd
I would just like to thank Defibshop and Mark specifically for the quality of course given today. There was a varying range of people and experience within the class along with language barriers and busy schedules, which I'm sure didn't make his job easy however everyone has come away with full confidence of CPR and use of the AED.
Mark's knowledge and teaching skills was highly commendable and it was a pleasure to be part of the course.
Sophie, Production Management, Wates Construction Ltd